Make A Claim

Making a claim on your insurance

To help us to help you, please:

  1. Call us as soon as you know something's gone wrong on:

    • For claims regarding your Cycle, Cycle Hire, Accessories, Public Liability claims occurring outside of the UK but within Europe, cycle breakdown or competition use & race fees please contact:
      0343 227 0847
      claims@pedalplaninsurance.co.uk
      PO Box 1392, Preston PR2 0XE

    • For claims regarding personal accident, Public Liability claims occurring in the UK please contact:
      0343 227 0850
      legalclaims@pedalplaninsurance.co.uk
      Kennedys Law LLP, 6 Queen Street, Leeds LS1 2TW

  2. Have your PedalPlan insurance policy details to hand
  3. Tell us what’s happened over the phone
  4. Complete any claim forms we send you (by email or post) without delay
  5. Attach any helpful evidence which you’ve been able to gather.